Languages / Langues:
English / Anglais
French / Francais

Cannon Downriggers Repair Services



 

 
 
Cannon Downriggers
Manual Series
Electric Series
Tournament Series
Rod Holders
Downrigger Accessories
Reman-Used
Service Parts Installation

Cannon Downriggers Repair Services
 


Fishntech is an Authorized Service Center for Cannon Downriggers

When requiring any service/repairs for your Cannon product, you will need your original receipt of purchase for warranty coverage. If you do not have your receipt of purchase, we will reference your product's serial number and will base your warranty coverage off date of manufacture. We recommend that you write the serial number down in your product’s user manual or somewhere outside of your boat so you have it available for future reference.

CANNON® LIMITED LIFETIME WARRANTY

Johnson Outdoors Marine Electronics, Inc. warrants to the original purchaser that if the accompanying product (see exclusions below) proves to be defective in material or workmanship within the following warranty periods, Johnson Outdoors Inc. will, at its option, either repair or replace same without charge (but no cash refunds will be made):
The boom, motor, and reels, plus all plastic parts, including but not limited to frames and bases, will be free from defects in materials and workmanship, subject to normal wear and tear, for the original purchaser’s lifetime.
All other items will have 1-year limited warranties from the date of original retail purchase, except THE FOLLOWING ITEMS THAT HAVE NO WARRANTY WHATSOEVER: boot covers, clothing, dacron line, rubber bands, swivel lock pin, weights, and wire cable.

This limited warranty may be enforced only by the original purchaser; all subsequent purchasers acquire the product “as is” without any benefit of this limited warranty. Repair or replacement of the product as set forth in this limited warranty shall be the original purchaser’s sole and exclusive remedy and Johnson Outdoors Marine Electronics, Inc . sole and exclusive liability for breach of this warranty.

EXCLUSIONS

This warranty does not apply in the following circumstances:
When the product has been connected, installed, combined, altered, adjusted, serviced, repaired, or handled in a manner other than according to the instructions furnished with the product.
When the motor housing is opened by anyone other than Cannon® Authorized Service repair personnel.
When any defect, problem, loss, or damage has resulted from any accident, misuse, negligence, carelessness, or abnormal use, or from any failure to provide reasonable and necessary maintenance in accordance with the instructions of the owner's manual.

LIMITATION AND EXCLUSION OF IMPLIED WARRANTIES AND CERTAIN DAMAGES
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THESE LIMITED WARRANTIES. JOHNSON OUTDOORS MARINE ELECTRONICS, INC. DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES, AND IN NO EVENT SHALL ANY IMPLIED WARRANTIES (EXCEPT ON THE BOOM, MOTOR, REELS, AND ALL PLASTIC PARTS), INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, EXTEND BEYOND ONE YEAR FROM THE DATE OF PURCHASE (AND IN THE CASE OF THE BOOT COVERS, CLOTHING, DACRON LINE, RUBBER BANDS, SWIVEL LOCK PIN, WEIGHTS, AND WIRE CABLE, JOHNSON OUTDOORS MARINE ELECTRONICS, INC. DISCLAIMS ALL IMPLIED WARRANTIES). THIS WRITING CONSTITUTES THE ENTIRE AGREEMENT OF THE PARTIES WITH RESPECT TO THE SUBJECT MATTER HEREOF; NO WAIVER OR AMENDMENT SHALL BE VALID UNLESS
IN WRITING SIGNED BY JOHNSON OUTDOORS MARINE ELECTRONICS, INC.

Some provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from province to province.

TO ENFORCE WARRANTY
 
To obtain warranty service in Canada, the downrigger or part believed to be defective and the proof of original purchase (including the date of purchase) must be presented to a Cannon® Authorized Service Center in Canada. Except as noted below, any charges incurred for service calls, transportation or shipping/freight to/from the Cannon® Authorized Service Center, labor to haul out, remove, re-install or re-rig products for warranty service, or any similar items are the sole and exclusive responsibility of the purchaser. Warranty service can be arranged by contacting a Cannon® Authorized Service Center or by contacting the factory at 1-800-227-6433 or Fax 1-800-527-4464. If the necessary repairs are covered by the warranty, we will pay the return shipping charges to any destination within Canada.

DO NOT return your Cannon® downrigger or parts to your retailer. Your retailer is not authorized to repair or replace them.
 
Major parts, such as the motor and main frame, must be returned to a Cannon® Authorized Service Center in Canada, for repair or replacement. To reduce shipping costs, we suggest removal of loose parts such as the boom and rod holders. Small parts that can be easily removed such as the handle and/or the counter, may be removed from the downrigger and returned for repair or replacement to:

Fishntech Inc.
321C Grace
Lachute, Quebec J8H 1M2


Retain your sales receipt!
Proof of purchase must accompany product when returned.


CANNON® SERVICE

AFTER THE APPLICABLE WARRANTY PERIOD

After the applicable warranty period, or, if one of the above exclusions applies, Cannon® products will be repaired for a charge of parts plus labor. All repairs, after the applicable warranty period, carry a 90-Day Limited Warranty, subject to the exclusions and limitations stated above. 

Cannon has always taken pride in their commitment to customer service and the ability to repair their equipment for an extended period of time. Fishntech offers hourly rate repair for current production units and is committed to service out of production units for as long as possible. However, due to the advancements in technology of consumer products, components can quickly become obsolete and unavailable. This affects our ability to repair your units. The current repair rates is $90.00 per hour, plus the cost of necessary replacement parts and applicable taxes, for more information please contact us by calling Customer Service at 1-450-409-3474 or by email at cannon@fishntech.com.

Since it is next to impossible in most cases to give you an estimate of repair cost over the telephone or by email, we offer an equipment repair estimates to all of our customers for $49.99, which is not deductible from the actual repair cost if you decide to proceed with the repairs, plus return shipping if applicable.

For parts purchases please refer to our Cannon Downrigger Replacement Parts page.
  
Contact CANNON® Customer Service

Do you have a general question or comment about downriggers?  Are you interested in purchasing a Cannon product but want further guidance on which to choose?  Cannon would like to hear from you.  Please click here and complete the form to send us a message and we will respond.  To better serve you, we do have the following detailed options available:
  • If you have technical questions about your Cannon product, you may also call us at 800-227-6433.  You can reach us Monday-Friday between 7:00am and 4:30pm CST (in U.S. and Canada)
  • To help troubleshoot your product, please click here for Frequently Asked Questions (FAQs)
  • To obtain assistance in servicing your Cannon product, please click here to locate an Authorized Service Center near you
  • To request a catalog, click here
  • To find your nearest dealer click here


Fishntech clients may contact us directly at anytime regarding questions relating to there Cannon product purchases and professional advice about future product purchases at 450-409-3474 or 514-990-8144 and by email at cannon@fishntech.com

You might also be interested in these trolling motor accessories



 


Kipawa Propellers

TH Marine - G-Force
Trolling Motor Replacement Handle & Cable






Ninja Grass Blade
Solution Graphics

PayPal Acceptance Mark



FISHNTECH, LACHUTE, QUEBEC, CANADA
 

Website Builder